Privacy policy and terms of service
[CONFIRM] Legal review is needed before launch. The text below is the policy from the current website, unchanged. This site collects less: its call-back form asks only for a first name, a phone number, the best time to call and an optional email; each request is emailed to admissions and never stored on the website; and the site runs no analytics. The policy should be updated to match.
Terms, Conditions, & Privacy
These terms and conditions (the “Terms”) govern your access to and use of Reclaim Recovery Louisville’s website and mobile applications that link to or reference these Terms (“Site”). By accessing or using the Site, you agree to these Terms and conclude a legally binding contract with Reclaim Recovery Louisville, a Kentucky corporation headquartered in Louisville, Kentucky (“Reclaim Recovery Louisville“). Do not access or use the Site if you are unwilling or unable to be bound by the Terms.
Parties Defined: You (User) and Reclaim Recovery Louisville
“You” and “your” refer to you, as a user of the Site. A “user” is someone who accesses, browses, crawls, scrapes, or in any way uses the Site. “We,” “us,” and “our” refer to Reclaim Recovery Louisville.
2. Content
“Content” means text, images, photos, audio, video, location data, and all other forms of data or communication. “Your Content” means Content that you submit or transmit to, through, or in connection with the Site, such as reviews, messages, and information that you publicly display. “User Content” means Content that users submit or transmit to, through, or in connection with the Site. “Reclaim Recovery Louisville Content” means Content that we create and make available in connection with the Site. “Third Party Content” means Content that originates from parties other than Reclaim Recovery Louisville or its users, which is made available in connection with the Site. “Site Content” means all Content that is made available in connection with the Site, including Your Content, User Content, Third Party Content, and Reclaim Recovery Louisville Content.
3. Changes to the Terms of Service
We may modify the Terms from time to time. The most current version of these Terms will be located here. Your access to or use of the Site is governed by the Terms effective at the time of your access to or use of the Site. If we make material changes, we will notify you by email or by posting a notice on the Site. You should revisit these Terms on a regular basis as revised versions will be binding on you.
4. Translation
We may translate these Terms into other languages for your convenience. Nevertheless, the English version governs your relationship with Reclaim Recovery Louisville.
5. Eligibility
To access or use the Site, you must be 18 years or older and have the authority to enter into these Terms. You may not access or use the Site if you are a competitor of ours or if we have previously banned you.
6. Permission to Use the Site
We grant you permission to use the Site subject to these Terms. Your use of the Site is at your own risk.
7. Site Availability
The Site may be modified, updated, interrupted, suspended, or discontinued at any time without notice or liability.
8. Communications from Reclaim Recovery Louisville
By creating an account, you agree to receive certain communications in connection with the Site. You can opt-out of non-essential communications.
9. Responsibility for Your Content
9a. Your Content
You alone are responsible for Your Content, and once published, it cannot always be withdrawn. You assume all risks associated with Your Content, including any reliance by others on its accuracy or reliability. You represent that you own or have necessary permissions to use and authorize the use of Your Content.
9b. Our Right to Use Your Content
We may use Your Content in a number of ways, including publicly displaying it, incorporating it into advertisements, distributing it, and allowing others to do the same in connection with their own media platforms. You grant us a worldwide, perpetual, non-exclusive, royalty-free license to use Your Content for any purpose.
10. Ownership
As between you and Reclaim Recovery Louisville, you own Your Content. We own the Reclaim Recovery Louisville Content, including but not limited to design, interactive features, compilation of User Content, and all proprietary rights associated with the Site.
11. Advertising
Reclaim Recovery Louisville and its licensees may publicly display advertisements and other information adjacent to or included with Your Content. You are not entitled to compensation for such advertisements.
12. Other
User Content does not necessarily reflect the opinion of Reclaim Recovery Louisville. We reserve the right to remove, screen, edit, or reinstate User Content at our discretion.
13. Restrictions
You agree not to use the Site to violate our Content Guidelines, infringe on rights, threaten or harass others, or engage in any illegal activity.
14. Content Guidelines
You represent that you have read and understood our Content Guidelines.
15. Privacy
You represent that you have read and understood our Privacy Policy. We may disclose information about you to third parties if legally required.
16. Copyright And Trademark Disputes
Please see our Infringement Policy for information about copyright and trademark disputes.
17. Indemnity
You agree to indemnify and hold Reclaim Recovery Louisville harmless from any claims or demands related to your use of the Site.
18. Disclaimers and Limitations of Liability
The Site is provided “as is” without warranties. Reclaim Recovery Louisville is not liable for any damages related to the Site.
19. Choice of Law and Venue
Kentucky law will govern these Terms. Any disputes must be resolved in Kentucky courts.
20. Termination
You may terminate these Terms at any time by closing your account. We may also terminate your access at any time.
21. General Terms
We reserve the right to modify or discontinue the Site at any time.
22. Protected Health Information
Your Rights
- You can ask for a copy of your medical record and request corrections.
- You can ask us to limit sharing of your health information.
- You have the right to request confidential communications.
- You can file a complaint if you believe your privacy rights have been violated.
Your Choices
- You can tell us to share information with family, friends, or others involved in your care.
- You can opt out of fundraising communications.
Our Uses and Disclosures
- We use and share your health information to treat you, manage our organization, and bill for services.
- We may also share your information for public health purposes, legal compliance, or research.
Our Responsibilities
- We must maintain the privacy and security of your health information.
- We will notify you in the event of a data breach.
- We will not use or share your information except as described unless authorized in writing.
For more information or to file a complaint, visit www.hhs.gov/ocr/privacy/hipaa/complaints/.
If you have any further questions about our privacy policy please reach out to Todd Sharp at todd@reclaimrecoverylouisville.com or 502-377-3050.